Here’s what consumers have asked with answers from IziDresses staff and previous consumers.
I WOULD NEVER ORDER FROM THEM. TRUST ME. I GOT STUCK WITH A DRESS I COULD NOT WEAR AND COULD NOT RETURN. ORDER FROM A LOCAL STORE INSTEAD.
Yes I do. Only because I saved the shipping bag otherwise any contact with them is the other website and virtually impossible I'm not home but as soon as I can retrieve the bag I will respond
Sadly, it's just a home address in China. That's what they will give you. I was only able to get the address after I submitted a claim to my credit card to reverse the charges. I created a claim with photos and my order and the super rude emails that they were sending to me. Your best option is to have your credit card company retract payment from them. I shipped my bad garment to the China address just so I could feel I did my part, but they never responded that they received it. I did NOT buy tracking / it was too expensive so I sent it honestly to them and I am sure they got it. Hope this helps :)
You are lucky you got your money back I couldn't get mine back and now has been too long to go through the credit card sadly. Stuck with an orange cone colored dress that cant be resold anyways because of how poorly not symmetrical it is either. Plus the emails I got from them were not completely English. I wish I had seen this all long before and didn't loose that money.
Call your Credit Card Company right away. Ask to speak to the Fraud Dept. They can stop payment and refund your money. Capital One was wonderful. Thank God for that. What a horrible experience. I wouldn't even give this dress to Good Will. Hope it works out for you
DO NOT TRUST THEM! I ORDERED A DRESS FOR MY DAUGHTERS WEDDING AND IT WAS NOTHING LIKE THE PICTURE. IT WAS SUPPOSE TO BE BROWN AND IT WAS A PURPLE BROWN. I KNOW, I CANT EVEN DESCRIBE IT! IT IS STILL HANGING IN MY CLOSET WITH THE TAGS ON IT!
I was not happy with my dresses purchased from them, they didn't fit, were awful colors and were too costly to return... Learn from our lessons!
I honestly was soo busy with our wedding chores instead of returning back I donate them to Salvation Army bc they would not Take back. Beside I would loose 50 percent of plus 89 dollars shipping back. I buy new dresses from Macy's half price of what I paid izidress & cancelled all my credit cards. STAY AWAY FROM THIS We site
Cancel your order while you can! Any of these positive comments are lies! This company should be sued! Do yourself a favor, go online to Dillard's. Order several dresses. Keep the one you want and return the others to the store! That's what I did after making the mistake of ordering from this company!
DON'T DO IT! The dress I ordered came in too small and in a different color! When I contacted them, they told me to enjoy my beautiful dress. The last straw was when they told me to sell the dress on ebay! I filed a complaint with my credit card company and got all my money back and threw the dress in the trash where it belonged!